The pet food store located at Building 226, W 116th St Street, New York City, is a convenient option for pet owners in the area. The store's long working hours, including a consistent 11am-8pm schedule from Monday to Sunday, make it easy to visit at a time that suits. The store's friendly staff, including a polite and helpful staff member who was referred to as the manager, provide excellent customer service. The store's large stock of pet food, toys, and supplies is well-stocked, and the staff are happy to help with any questions or concerns. The store also offers a delivery service, which is a convenient option for those who prefer not to visit the store in person. However, there have been some issues with the delivery service, including a customer who reported that they were given incorrect information about the minimum delivery amount. One customer reported an unpleasant experience with a staff member, who they felt was rude and had limited knowledge. However, this appears to be an isolated incident, and the store's overall reputation suggests that it is a welcoming and helpful place to visit. The store's prices are competitive, with many customers reporting that they are similar to or even lower than those found at larger pet store chains. The store also offers a variety of premium pet food brands, which may appeal to customers who are looking for high-quality options for their pets. One potential issue with the store is its limited selection of pet supplements and vitamins, which may be a drawback for customers who are looking for a more comprehensive selection of products. Overall, the pet food store at Building 226, W 116th St Street, New York City, is a convenient and welcoming option for pet owners in the area. While there may be some minor issues with the delivery service and staff knowledge, the store's friendly staff, competitive prices, and wide selection of products make it a great choice for those looking for a local pet store. The only issue worth mentioning is that the store seems to have inconsistent return policies and practices.