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PetSmart

4.2

• (1 reviews)

119 415 W Loop 1604 S Street, San Antonio

13.22

mil

119 415 W Loop 1604 S Street, San Antonio

13.22

mil

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Overview

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The business location of Petsmart in San Antonio is a standard place to go for pet needs. The staff is generally friendly, and the store is well-stocked with a variety of pet food, supplies, and toys. However, some customers have experienced issues with the grooming department, with reports of long wait times, poor communication, and subpar service. One customer even had their pet's hair cut incorrectly, resulting in an open wound. Additionally, some customers have found the store to be overpriced, with prices higher than what they can find at other retailers like HEB or Walmart. The store's rewards system is a nice touch, but it's not enough to make up for the other issues. The location is convenient, with a large parking lot and wheelchair-accessible entrance. Overall, it's a decent place to go for pet needs, but there's room for improvement.Some customers have had very positive experiences at this location, praising the friendly staff, clean store, and wide selection of products. They have also appreciated the store's convenience and the fact that it's well-stocked with pet supplies. One customer even adopted a cat from the store and reported that the staff was very helpful and friendly. However, there have been some issues with the store's quality, with some customers reporting that the products they've purchased have been defective or of poor quality. There have also been some issues with the store's pricing, with some customers reporting that the prices are higher than what they can find at other retailers.