San Antonio
PetSmart
13.69
13.69
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The reviewed business is located in Building 5435, TX-1604 Loop Street, San Antonio City, offering a wide range of products and services for pets. The overall quality of the business is average, with some issues in terms of quality control. The pricing is competitive, but there have been some complaints about the prices being too high for certain services. The business has shown some innovativeness in its services and products, but there is room for improvement. The customers have appreciated the variety of products available and the helpful staff. However, there have been some issues with customer service, including unprofessional behavior from some staff members and a lack of communication in certain situations. One major issue that has been reported is the quality of the grooming services, with some customers experiencing problems with their pets being injured or mistreated. There have also been issues with the pet hotel and day care services, with some customers experiencing delays or problems with their pets being left unattended. Overall, the business has a lot of potential, but needs to work on improving its quality control and customer service.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Pet Food Shops
Pet supply store
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