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PetSmart

4.2

• (1 reviews)

838 21019 U.S. Hwy 281 S Street, San Antonio

15.16

mil

838 21019 U.S. Hwy 281 S Street, San Antonio

15.16

mil

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Direction

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Website

Overview

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.2

Overall

4.2

Innovativeness

4.2

Pricing

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The location is a PetSmart store in San Antonio, TX, which offers a wide range of products and services for pets. The overall experience is positive, with many customers praising the friendly and knowledgeable staff, clean store, and great selection of products. The quality of the products and services is also consistently high, with many customers reporting excellent experiences with the grooming and training services. However, some customers have reported issues with pricing, with some feeling that the prices are too high. Additionally, some customers have noted that the store could be more innovative in its offerings and services. One issue that is highlighted in some reviews is the inconsistent and sometimes poor service at the store, with some customers reporting long wait times, poor communication, and a lack of follow-through on promises.