This PetSmart location has been a great experience for many customers. Most people have been satisfied with the quality of products and services they offer. The staff is often friendly and helpful, and the store is well-stocked with a wide variety of pet supplies. However, some customers have reported that the prices can be a bit high, especially for certain items. Additionally, there have been some issues with staff knowledge and training, particularly in the reptile department. One customer mentioned that their issue was with the way the store handled a military discount, and another customer had a negative experience with the store's policy on afterpay. On the other hand, many customers have reported excellent experiences with the staff, particularly in the grooming department. Overall, this location seems to be doing a good job of meeting the needs of its customers, but there are some areas for improvement.