San Antonio
Physician Care Centers - Pat Booker
14.08
14.08
Overview
We are a leading primary care group of doctors serving the Medicare population for over 10 years with locations in Florida, Georgia, South Carolina and Texas.
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible seating
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
Pricing
Innovativeness
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This location has a mixed reputation, with some patients praising the friendly staff and doctors, while others have experienced issues with disorganization, long wait times, and a lack of communication. Despite some positive comments about the building's accessibility, there have been complaints about the exterior appearance. While some patients have reported feeling heard and respected, others have described the staff as rude and unprofessional. The pricing has been a point of contention, with some patients feeling that the costs are too high. The office has been accused of being money-driven and prioritizing profits over patient care. Despite these issues, some patients have reported a high level of innovativeness and willingness to try new approaches to care. However, this appears to be the exception rather than the rule.It's worth noting that the office has a relatively low overall rating, with 27 out of 46 reviews giving the location a 1-star rating. The high number of 1-star reviews suggests that the office may be struggling with consistent quality and communication. However, it's also worth noting that the office has a number of 5-star reviews, which suggests that some patients have had positive experiences. Overall, it seems that this location may be improving in some areas, but still has a long way to go in terms of consistency and patient satisfaction. The biggest issue that stands out from the reviews is the issue of a lack of communication and organization. Patients have reported long wait times, difficulties in getting prescription refills, and a lack of follow-up on test results. This has led to frustration and anxiety for many patients, and has driven some to seek care elsewhere. Another issue that has been mentioned is the billing and pricing of services. Some patients have reported feeling taken advantage of by high costs and hidden fees, and have expressed frustration with the office's policies on charging for services such as form filling. In terms of strengths, some patients have praised the friendly and caring nature of the staff, as well as the willingness of the doctors to listen and address their concerns. The office's innovativeness and willingness to try new approaches to care have also been praised by some patients. Overall, it seems that this location is struggling with consistency and communication, but has the potential to improve with attention to these areas.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Doctor
Family practice physician
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Physicians
Medical clinic
Hospitals
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