Pilgrim Mortgage

4.5

• (1 reviews)

1101 1270 N Loop 1604 E Street, San Antonio

12.78

mil

1101 1270 N Loop 1604 E Street, San Antonio

12.78

mil

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Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

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All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.4

Overall

4.5

Pricing

4.2

Innovativeness

4.6

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

The overall experience at Pilgrim Mortgage is highly satisfactory. The staff is professional and knowledgeable, and they go above and beyond to ensure that their clients are well-informed and comfortable throughout the loan process. Communication is clear and timely, and the team is responsive to questions and concerns. While some clients have reported issues with loan officers, these seem to be exceptions rather than the rule. On the whole, Pilgrim Mortgage is a reliable and trustworthy lender that can be counted on to deliver results.The quality of service at Pilgrim Mortgage is consistently high. Loan officers are well-trained and experienced, and they take the time to explain complex processes and answer questions. The team is highly organized, and they keep clients informed throughout the loan process. While some clients have reported delays or issues with certain loan officers, these seem to be isolated incidents.Pricing at Pilgrim Mortgage is competitive, and clients often report receiving favorable interest rates and terms. However, some clients have reported issues with hidden fees or unexpected costs, which can be a drawback.Pilgrim Mortgage is highly innovative in its approach to lending, and the team is always looking for ways to improve and streamline the loan process. They offer a range of loan options and products, and they are well-equipped to handle complex or unusual situations. The team is highly responsive to client needs, and they are always looking for ways to improve their services.However, some clients have reported issues with certain loan officers, who may be more focused on selling products than on delivering excellent service. Additionally, some clients have reported delays or issues with the loan process, which can be frustrating and stressful.Overall, Pilgrim Mortgage is a highly reliable and trustworthy lender that can be counted on to deliver results. While some clients may experience issues with certain loan officers or the loan process, these seem to be exceptions rather than the rule. With a highly organized and responsive team, competitive pricing, and a commitment to innovation, Pilgrim Mortgage is an excellent choice for clients looking for a lender that can deliver.