San Antonio
Pinkston Medical and Wellness Clinic
14.32
14.32
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
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The location of the business is a hospital that offers medical services. The staff is generally friendly and attentive, with some doctors and nurse practitioners being very thorough and helpful in diagnosing and treating patients. However, there have been some issues with customer service, with some patients experiencing rudeness and unhelpfulness from the front desk staff and phone operators. There have also been some issues with billing and insurance, with some patients experiencing miscommunication and frustration with the coding and billing process. Some patients have felt that they were overcharged or that their insurance was not properly covered. Despite these issues, many patients have praised the doctors and staff for their care and compassion, and some have even credited them with helping them to improve their health and well-being. However, the business could benefit from improving its customer service and communication with patients, particularly in regards to billing and insurance.One issue that stands out is the lack of clear communication and transparency in the billing and insurance process, which has led to frustration and miscommunication for some patients.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Medical clinic
Hospitals
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