San Antonio
Pinnacle PEO
6.93
6.93
Overview
Pinnacle PEO Corporation is a PEO, serving as an off-site, full-service human resource department for small, medium, and large sized businesses throughout the U.S.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
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Overall
Quality
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This location has a dedicated parking lot, making it easy to access. However, multiple clients have reported poor quality of service, including issues with federal withholding, employee benefits, and inaccurate pay stubs. Communication has been a major concern, with clients feeling uninformed or ignored by staff. Despite a 24/7 phone line, emails have been slow to respond, leaving customers frustrated. One client even threatened to report the company to the BBB and IRS due to concerns over tax fraud. On the other hand, two clients have praised the company's services in the past, highlighting reliable HR representatives and great leadership. However, the recent string of negative reviews and complaints about quality service have tainted the company's image. It appears that the company struggles with providing accurate and timely information to its clients, leading to mistrust and frustration. The location is wheelchair accessible, but it's unclear how innovative or forward-thinking the company is in its approach to human resource consulting.
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Hours
Closed
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Legal Service
Human resource consulting
Lawyers
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