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Pizza Hut

3.8

• (1 reviews)

1820 S General McMullen Dr Drive, San Antonio

4.22

mil

1820 S General McMullen Dr Drive, San Antonio

4.22

mil

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Direction

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Website

Overview

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

Features

Credit cards

Debit cards

Takeout

Dine-in

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Free parking lot

Delivery

Free street parking

Onsite services

Curbside pickup

No-contact delivery

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Overall

3.8

Quality

3.3

Pricing

4.1

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.8

This Pizza Hut location has its strengths and weaknesses. The food quality is decent, with some customers raving about their pizzas and wings. However, there are also complaints about the food being cold, overcooked, or not made to order. The pricing is reasonable, with most customers feeling that they get good value for their money. The innovativeness of the menu is a mixed bag, with some customers enjoying the new Melts and Buffalo Wings, while others feel that the options are limited and uninteresting.One of the major issues with this location is the inconsistency in service. Some customers have had great experiences with friendly and attentive staff, while others have been left waiting for long periods of time or dealt with rude and unhelpful employees. This inconsistency can be frustrating and makes it difficult for customers to know what to expect.The location itself is clean and welcoming, with a nice atmosphere for dining in. However, there have been some complaints about the noise level and the availability of parking. The delivery service is generally reliable, but there have been some issues with orders being forgotten or not delivered on time.Overall, this Pizza Hut location has potential, but it needs to work on consistency and customer service to become a top-rated spot. With a little improvement, it could be a great destination for pizza lovers in the area.