The gym is a decent option for those looking for a no-frills fitness experience. While the prices are competitive, some members have expressed disappointment with the quality of equipment and cleanliness of the facilities. The gym's innovativeness is a mixed bag, with some members appreciating the variety of equipment and amenities, while others feel that the gym could do more to stay ahead of the curve. The staff is generally friendly and helpful, but some members have had issues with customer service, particularly when it comes to downgrading memberships or resolving issues with broken equipment. Overall, the gym is a solid choice for those looking for a Judgement Free Zone, but may not be the best fit for those seeking a more premium fitness experience. Some of the issues that have been raised by members include inconsistent customer service, poor equipment quality, and inadequate cleanliness of the facilities. However, the gym's staff is generally friendly and helpful, and the prices are competitive. The gym's innovativeness is a mixed bag, with some members appreciating the variety of equipment and amenities, while others feel that the gym could do more to stay ahead of the curve.