This business location has a variety of positive features, such as a welcoming and inclusive atmosphere, with identifications as a women-owned and LGBTQ+ friendly business. The staff is knowledgeable and helpful, and they offer a wide selection of plants, both rare and common, with a focus on quality and health. The shop has a unique and modern aesthetic, with a fun and laid-back atmosphere. They also offer a variety of plant-related accessories and services, including plant repotting classes. However, some issues arise from the customer reviews. Some customers have experienced problems with pests, such as gnats and mealy bugs, in the plants they purchased. Additionally, some customers have found the prices to be high, although the owner has explained that this is due to the high quality of the plants and the support of local growers. One customer felt unwelcome and reported that the owner was difficult to talk to and appeared easily irritated. However, the vast majority of customers have had positive experiences and have praised the staff's friendliness and helpfulness. Overall, this business has many positive qualities, but it is essential to be aware of the potential issues with pests and high prices. With proper care and attention, customers can find beautiful and healthy plants, and the staff is happy to assist with any questions or concerns.