This hotel has its strengths and weaknesses. On one hand, the staff is friendly and accommodating, with many guests praising the exceptional service they received. The hotel's location is also a major plus, being within walking distance to the Riverwalk and other attractions. The rooms are clean and modern, with many guests enjoying the amenities such as the pool and fitness center. The hotel's unique touches, such as the Anaqua Garden Bar and the outdoor dining areas, are also worth mentioning.On the other hand, there are some issues that need to be addressed. Some guests have reported problems with the hotel's parking system, with some being charged for parking even though they had not used the service. Additionally, there have been reports of noise issues, with some guests complaining about the noise from the construction outside the hotel.Despite these issues, the hotel's high rating suggests that it is generally a good choice for travelers. However, it's worth doing some research and reading recent reviews to get a better sense of what to expect.One major issue that stands out is the undisclosed age policy, which resulted in a guest being kicked out of the hotel without a refund. This is a major concern, and it's worth noting that the hotel's policy is not clearly disclosed on their website or during the booking process.Overall, this hotel is a good choice for travelers who are looking for a convenient and comfortable place to stay in San Antonio. However, it's worth being aware of the potential issues and doing some research to get a better sense of what to expect.