This cleaning service is well-established in the San Antonio area, having previously operated under the name Fiesta Pools before becoming part of Poolie. They offer a wide range of services, including pool cleaning, resurfacing, and repairs, utilizing their own staff and equipment. Poolie operates from a physical location, with a wheelchair-accessible entrance and parking area. They offer both onsite and online estimates, and their services are tailored to meet the unique needs of each client.Their reputation is built on customer satisfaction, with the majority of their reviews praising their services and technicians. Customers appreciate the prompt and thorough work done by their technicians, including the before-and-after photos provided. The communication between Poolie and their clients is highlighted as a key strength, with many customers expressing satisfaction with the notifications and updates they receive.One of the standout features of Poolie is their commitment to customer satisfaction. They have a dedicated team of technicians who are passionate about their work and take pride in delivering exceptional service. Their approach is transparent and customer-centric, with a focus on building long-term relationships with their clients.However, there have been some issues with consistency and communication, particularly with new clients. Some customers have reported difficulties in scheduling appointments and receiving clear updates on their pool's status. Additionally, there have been instances where technicians have failed to notify clients of their arrival, leading to concerns about safety and property security.Overall, Poolie's commitment to customer satisfaction and their dedication to delivering high-quality services make them a reliable choice for pool cleaning and maintenance needs. While there may be some areas for improvement in terms of consistency and communication, their reputation and customer reviews suggest that they are a trustworthy and effective partner for pool care.