This cleaning service has its strengths and weaknesses. The pricing is a major advantage, as it is quite competitive and affordable. The staff is generally friendly and helpful, which adds to the positive experience. However, the quality of service can be inconsistent, with some customers receiving poor treatment. There have been several complaints about delayed or missing items, and in some cases, damaged or ruined clothes. While the business has made efforts to address these issues, it still seems to be a recurring problem. One customer had a particularly distressing experience with a ruined wedding dress, which was not handled professionally by the staff. The business has a long history and has been in operation for over 80 years, which suggests a commitment to the community. However, the issue of inconsistent quality and customer service is a major concern. Overall, the business has the potential to improve and provide better service, but it needs to work on addressing these ongoing issues.