San Antonio
Popeyes Louisiana Kitchen
15.11
15.11
Overview
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Small plates
Dinner
Dessert
Seating
Restroom
Wi-Fi
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Late-night food
Lunch
Free street parking
Kids' menu
Quick bite
Casual
Good for kids
Drive-through
No-contact delivery
Counter service
Photos & videos
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Overall
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This location of Popeyes is a mixed bag, offering a variety of food options but struggling with consistent service. The overall score of 2.8 reflects the average rating from various reviews. The menu is typical of a fast-food chain, featuring Louisiana-inspired fried chicken, chicken sandwiches, and fries. However, the quality of food seems to vary, with some customers reporting undercooked or overcooked chicken, as well as mistakes in their orders.One of the major issues with this location is the service. Many customers have reported being met with rude or unfriendly staff, including some instances of employees being on their phones during work hours or seeming disinterested in serving customers. The long wait times in the drive-thru and inside the restaurant have also been a common complaint. It appears that the staff is not adequately trained or managed to provide good customer service.Despite these issues, some customers have reported positive experiences with certain staff members, particularly the manager, who seems to be making an effort to turn the location around. The restaurant itself is also clean and well-maintained, with a friendly atmosphere.The pricing of the food is generally in line with what you would expect from a fast-food chain, with most meals falling in the $10-$20 range. However, the quality of the food does not always match the price.In terms of innovativeness, this location seems to be stuck in a rut, with few new or exciting offerings. The menu is largely the same as other Popeyes locations, with few unique twists or surprises.Overall, this location of Popeyes is a disappointment, with too many issues with service and quality to recommend. While some customers have reported positive experiences, the negative reviews far outweigh the positive ones. Until the management and staff can improve their service and consistency, it's best to avoid this location.
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Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Restaurants & Catering
Restaurants
Fast Food
Seafood Restaurants
Restaurant
Fast food restaurant
Seafood restaurant
Cajun restaurant
Chicken restaurant
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