Premier Pools & Spas in San Antonio North has a generally positive reputation, with an overall score of 4.4 out of 5. The company has received praise for its quality work, with a score of 4.2 out of 5. However, some reviewers have mentioned that the communication could be improved, with a score of 3.1 out of 5 for quality. Pricing is considered to be a strength, with a score of 4.6 out of 5. The company's innovativeness is also notable, with a score of 4.5 out of 5.Reviews have praised the company's staff, including Daniel Falcon, Kiki, and Shayla, for their professionalism, responsiveness, and helpfulness. Some reviewers have also mentioned that the company has a great selection of pools and offers competitive pricing. However, some reviewers have experienced issues with the company's communication, with one reviewer stating that they had to wait months to hear back from the sales rep.There have been some negative reviews, with one reviewer stating that they had a terrible experience with the company, including issues with the pool's construction, communication, and customer service. Another reviewer mentioned that they had to deal with a salesperson who was unprofessional and unresponsive. However, it's worth noting that these negative reviews are in the minority, and most reviewers have had a positive experience with the company.Overall, Premier Pools & Spas in San Antonio North appears to be a reputable company with a strong reputation for quality work and good customer service. However, it's always a good idea to do your own research and read multiple reviews before making a decision.Some of the issues that were reported by reviewers include:* Poor communication and lack of responsiveness from sales reps* Issues with the pool's construction, including cracks and discoloration* Problems with the company's customer service, including unprofessional behavior from sales reps* Some reviewers felt that the company was not transparent about the construction process and did not keep them informed about the progress of their project.It's worth noting that these issues are not universal and that many reviewers have had a positive experience with the company. However, it's always a good idea to be aware of potential issues and to do your own research before making a decision.