This business location has an overall rating that shows it's a solid choice for those looking for life and home insurance. Quality of service is somewhat below average, with some customers experiencing issues with customer service. However, pricing is competitive, making it a good option for those on a budget. The business has shown some innovativeness in its services, which is a positive aspect. Some customers have reported feeling uncomfortable with the staff's behavior, which is a concern. One customer mentioned being treated poorly by an employee, while another mentioned being ignored and having their calls not returned. There are also some reports of customers being unaware of rate increases, which has caused frustration.The location is wheelchair accessible, which is a great feature for those with mobility issues. The working hours are convenient, with a wide range of hours available, including evenings and Saturdays. The co-branding with Primo Tax & Insurance suggests a partnership that can provide a range of services under one roof.Overall, this business location has its strengths and weaknesses. While it may not be perfect, it's a good option for those looking for affordable insurance options. However, customers should be aware of the potential issues with customer service and rate increases.