San Antonio
Principle Auto
5.31
5.31
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Checks
Identifies as women-owned
Identifies as women-owned
Oil change
Car wash
Repair services
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This business location has a mix of positive and negative reviews. Overall, customers seem to be satisfied with the quality of service they receive, with an average rating of 4.2 out of 5. However, the pricing is a concern for some customers, with a rating of 4.1 out of 5. The innovativeness of the business is also a mixed bag, with some customers praising the business's efforts to stay ahead of the curve and others criticizing its lack of innovation.The business has a strong reputation for customer service, with many customers praising the friendly and knowledgeable staff. However, some customers have had negative experiences with the service department, citing issues with communication and follow-through.One of the main concerns for customers is the pricing of services, with some feeling that it is too high. However, others have praised the business for offering competitive pricing and being transparent about costs.The business has made efforts to stay ahead of the curve, with a focus on innovation and customer satisfaction. However, some customers have criticized the business for not doing enough to stay ahead of the curve and for not being more proactive in addressing customer concerns.Despite some negative reviews, the business has a strong reputation in the community and is widely respected for its commitment to customer satisfaction. However, it could benefit from addressing some of the concerns raised by customers, such as pricing and communication issues.Some customers have praised the business's efforts to provide a positive experience, such as offering loaner cars and providing video inspections of repairs. However, others have criticized the business for not following through on commitments and for not being more proactive in addressing customer concerns.Overall, the business has a solid reputation and is a good option for customers looking for a high-quality service experience. However, it could benefit from addressing some of the concerns raised by customers and improving its communication and follow-through.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Sales
Truck dealer
Car dealer
Car Service
Auto repair shop
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