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Principle MINI of San Antonio

4.5

• (1 reviews)

15507 I-10 Street, San Antonio

12.51

mil

15507 I-10 Street, San Antonio

12.51

mil

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Overview

We are your Bexar County CTY MINI Dealer serving New Braunfels! Browse our new & used MINI cars, SUVs & Trucks for sale. Browse our Countryman, Hardtop 4 Door, and Hardtop 2 Door inventory. We provide MINI lease specials, service, parts & more to all of San Antonio, San Marcos & Kerrville!

Features

Delivery

Repair services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Oil change

Credit cards

Onsite services

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

3.8

Pricing

4.9

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

The car sales location provides a decent experience for its customers. Quality of service is somewhat inconsistent, as some customers have reported excellent experiences while others have had issues with communication and responsiveness. Pricing seems to be competitive, with some customers appreciating the value they receive for their money. However, some have found prices to be high, particularly for repairs. Innovativeness is evident in the location's willingness to offer services such as oil changes and repair services, but it falls short in some areas, such as following up with customers after initial contact. Overall, the location seems to be trying to provide a good experience, but there are some areas for improvement.Some customers have reported excellent experiences with the service team, citing professionals like Holly and Alexandria as highlights. They appreciate the prompt communication and efficient service process. However, some customers have had issues with waiting times and difficulty in getting their questions answered. In terms of general feedback, several customers have praised the team at Principle MINI of San Antonio for their exceptional customer service. They appreciate the friendly and welcoming atmosphere, as well as the professional and knowledgeable staff. Some have mentioned that the team goes above and beyond to ensure that customers are satisfied with their experience. On the other hand, some customers have reported issues with communication and responsiveness, citing difficulties in getting their questions answered and feeling rushed through the service process.