This medical center has a good reputation among patients. They have received many 5-star reviews, with some patients praising the kindness, professionalism, and expertise of the staff, including Dr. Ochoa, Dr. Whipple, and Dr. Ledoux. Patients have also appreciated the thorough explanations and support provided by the staff, which helped alleviate their anxiety and concerns during the process. However, one patient did report a disappointing experience due to an insurance issue, which highlights the importance of clear communication and insurance coverage. Overall, the center seems to provide high-quality care and attention to patients' needs, but there may be some issues with billing and insurance coordination.Some patients have mentioned that they were initially hesitant to travel to San Antonio for their reconstruction surgeries, but were pleased with the results and the care they received. Others have appreciated the center's LGBTQ+ friendly environment and the fact that they offer a safe space for transgender individuals. The center's parking and wheelchair accessibility have also been praised by some patients.While there have been some complaints about the billing process, the center's staff have generally been described as friendly, knowledgeable, and responsive. Some patients have reported long wait times, but many have praised the center's communication and the thorough explanations provided by the staff.The center's innovativeness is notable, with some patients mentioning that they have implemented cutting-edge techniques and technologies to improve patient outcomes. However, there may be some issues with the billing process and insurance coordination that need to be addressed.Overall, this medical center seems to provide high-quality care and attention to patients' needs, but there may be some areas for improvement, particularly with regards to billing and insurance coordination.