San Antonio
Progress Residential
12.34
12.34
Overview
Progress Residential rental houses are meticulously selected in desirable neighborhoods with easy access to great schools, shopping, and entertainment.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Appointment required
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Overall
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This review is for a Progress Residential property management company. The company has a 2.3 overall rating, indicating a mediocre experience for tenants. The quality of the properties is also 2.3 out of 5, suggesting that while the properties may meet basic standards, they may not be well-maintained or of high quality. The pricing is 3.4 out of 5, indicating that the rent prices may be somewhat reasonable but not particularly competitive.The innovativeness of the company is also 2.3 out of 5, suggesting that they may not be particularly innovative or forward-thinking in their approach to property management. This could be due to a lack of investment in new technologies or processes, or a failure to adapt to changing market conditions.One of the major issues with Progress Residential is their handling of maintenance requests. Several tenants have reported waiting for extended periods of time for repairs to be made, and some have even reported being told that certain issues are not considered "emergencies." This can be frustrating and stressful for tenants, especially when they are relying on the company to provide a safe and habitable living space.Another issue is the company's handling of customer service. Some tenants have reported difficulty reaching someone on the phone or getting a timely response to their concerns. This can make it difficult for tenants to get the help they need when they need it.There are some positive reviews of Progress Residential, however. Some tenants have reported having a good experience with their property manager, Ian Mahoney, who is described as "exceptional" and "go above and beyond." Additionally, some tenants have reported that the company's self-touring option and online application process are convenient and easy to use.Overall, while Progress Residential may have some strengths, the company's poor handling of maintenance requests and customer service issues may be a major turn-off for potential tenants.
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Hours
Closed
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Categories
Real Estate
Property management company
Real estate rental agency
Apartment Rental
Property Management
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