Pronto Insurance

4.3

• (1 reviews)

526 N Zarzamora St Street, San Antonio

1.97

mil

526 N Zarzamora St Street, San Antonio

1.97

mil

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Website

Overview

Are you looking to buy auto insurance? Pronto Insurance offers insurance for home, renters, motorcycles and more. Get a free quote and start saving.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.1

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This insurance agency provides a decent overall experience, but there are some areas for improvement. The quality of service is somewhat inconsistent, with some customers having pleasant experiences and others being disappointed. The agency is known for offering competitive pricing, which is a major draw for many customers. However, it appears that the agency is not particularly innovative in its approach to insurance sales and service.Overall, the agency's strengths lie in its pricing and accessibility, with many customers praising the convenient location and friendly staff. However, some customers have reported issues with customer service, including being left on hold or being treated rudely. To improve, the agency could focus on providing more consistent and high-quality service to all customers.The agency's working hours are somewhat limited, with no Sunday hours and early closures on weekdays. This may be a drawback for some customers who need to conduct business on weekends or evenings. Additionally, some customers have reported difficulties with the phone service, including being left on hold or having calls disconnected.Despite these issues, many customers have praised the agency's staff for being friendly and helpful. Some have also noted that the agency is wheelchair accessible, which is a plus for customers with mobility issues. Overall, while the agency has some areas for improvement, it is a decent choice for customers looking for affordable insurance options.