This location has a well-designed infrastructure, including a wheelchair-accessible parking lot and entrance. The facility appears to be clean and well-maintained, with customers praising the staff's helpfulness and professionalism. The working hours are convenient, with extended hours on weekends. However, some customers have reported issues with the elevators being out of order, and there have been complaints about price increases. The facility's customer service is a significant strength, with many customers praising the staff's friendliness, patience, and knowledge. Some customers have reported waiting for extended periods to speak with staff or access their storage units. The facility's security features are also a positive aspect, with customers feeling safe and secure when storing their belongings.Some customers have expressed dissatisfaction with the facility's handling of customer issues, citing a lack of response or resolution to problems. Additionally, there have been reports of units being unavailable or reserved without customers' knowledge. The facility's policies on price increases and access to units have also been a source of frustration for some customers.Overall, this location has its strengths and weaknesses. While the staff and facilities are generally well-regarded, some customers have experienced issues with customer service and facility management. With some improvements in these areas, this location could become a top choice for storage services.