The storage facility at 13403 Wetmore Rd Rd, San Antonio, is a well-established and reliable option for customers. The facility offers a range of unit sizes and amenities, making it suitable for a variety of storage needs. The staff, particularly Max and Thelma, have received high praise from customers for their excellent customer service and professionalism. They are knowledgeable and helpful, making the process of renting a unit smooth and easy. The facility is clean and well-maintained, with a convenient location and easy access.However, there is one issue that customers have reported: difficulty in getting in touch with staff when they are not available at the front desk. On some occasions, customers have been unable to locate an employee to help with their queries, which can be frustrating. Despite this, the facility has a strong reputation for providing good value for money, with competitive pricing and a range of deals available. Overall, the facility is a good option for customers who are looking for a reliable and convenient storage solution.The facility's working hours are Monday to Sunday from 06:00 to 21:00, making it easily accessible to customers. The facility accepts debit cards and credit cards as payment methods, making it convenient for customers to rent and pay for their units. The facility also offers wheelchair-accessible parking and entrance, making it accessible to customers with mobility issues.Customers have praised the facility's staff for their excellent customer service, with many commenting on their friendliness, helpfulness, and professionalism. The staff are knowledgeable and take the time to explain the process of renting a unit and answer any questions customers may have. The facility's cleanliness and maintenance have also been praised by customers, with many commenting on the facility's well-maintained appearance and cleanliness.Overall, the facility at 13403 Wetmore Rd Rd, San Antonio, is a reliable and convenient option for customers looking for storage solutions. While there is one issue with staff availability, the facility's excellent customer service, competitive pricing, and convenient location make it a good choice for customers.