This Public Storage location is a great option for those looking for a reliable and accessible storage facility. The staff, particularly Lisa, have received numerous compliments for their friendly and helpful service. Many customers have appreciated the cleanliness of the property and the ease of accessing their units. The facility's working hours are also convenient, with extended hours on weekdays and weekends.However, some customers have expressed concerns about the security of the facility, citing incidents of break-ins and lack of cameras. Additionally, one customer reported an issue with the elevator not working, which led to a frustrating experience. It's worth noting that the facility has made efforts to address these concerns, with Kyle providing excellent customer service and assistance.The pricing of the facility is competitive, with customers appreciating the reasonable rates. The facility also accepts various payment methods, including debit cards and credit cards. However, some customers have mentioned that the facility's rent can increase unexpectedly, which may be a concern for those on a tight budget.In terms of innovativeness, the facility has made efforts to provide a convenient and user-friendly experience for customers, with features such as a mobile app and online payments. However, some customers have suggested that the facility could benefit from additional amenities and services, such as climate-controlled storage units or 24/7 access.Overall, this Public Storage location is a solid choice for those looking for a reliable and accessible storage facility. While there are some areas for improvement, the staff and facilities have received high praise from customers.