This storage location is a well-established business with a high rating from customers. The overall score of 4.3 suggests that the location has a good reputation and is well-regarded by customers. The quality of the storage units and facilities is rated highly, with a score of 4.5, indicating that customers are satisfied with the cleanliness and condition of the units. The pricing is also considered fair, with a score of 4.7, suggesting that customers feel that the cost of storage is reasonable. However, the innovativeness of the location could be improved, with a score of 4.5 indicating that customers do not see the location as particularly forward-thinking or innovative.The staff at this location are generally well-regarded, with many customers praising the friendly and helpful service they receive. Denise, in particular, is mentioned multiple times as being extremely helpful and knowledgeable. The location is clean and well-maintained, with many customers commenting on the cleanliness of the facilities and the friendliness of the staff.One issue that has been raised by some customers is the problem of rats in the climate-controlled units. This is a serious issue that could potentially lead to damage to customers' belongings. However, it appears that this issue has been addressed by the location, with many customers commenting on the steps that have been taken to prevent infestations.Overall, this storage location is a good option for customers who are looking for a clean, well-maintained facility with friendly and helpful staff. However, customers should be aware of the potential issue with rats in the climate-controlled units and take steps to protect their belongings.