San Antonio
Puente & Sons Funeral Chapels
12.64
12.64
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
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Overall
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This funeral home is well-established and offers a range of services to help families cope with the loss of a loved one. The staff is known for being compassionate, empathetic, and professional, which is evident in the high ratings from clients. The business has been praised for its transparency and honesty regarding pricing, with many clients noting that they were given clear and upfront information about costs. The funeral home also seems to be innovative in its approach, with some clients noting that they offer unique and personalized services to help families honor their loved ones.While the business has received overwhelmingly positive reviews, there is one issue that stands out. Some clients have noted that the staff can be unresponsive or difficult to reach at times, which can be frustrating for those who are already dealing with the emotional trauma of losing a loved one.Overall, this funeral home appears to be a reputable and trustworthy choice for those in need of funeral services. However, it's worth noting that every business has its imperfections, and it's essential to do your own research and due diligence before making a decision.The location is easily accessible, with on-site parking available for clients. The funeral home is also wheelchair accessible, with a dedicated parking lot and entrance for those with mobility issues. The staff is friendly and welcoming, and the atmosphere is warm and inviting.The business offers a range of services, including cremation, casket options, and traditional funeral services. They also have a dedicated team of professionals who can help guide clients through the process of planning a funeral or memorial service.One thing that sets this funeral home apart is its commitment to transparency and honesty. The staff is known for being upfront and clear about pricing, and they work closely with clients to ensure that they understand every step of the process.While there have been some negative reviews, it's worth noting that the business has taken steps to address these issues. They have apologized to clients who have had a poor experience and have made changes to improve their customer service.In summary, this funeral home is a solid choice for those in need of funeral services. While it's not perfect, the business has a strong reputation and is committed to providing compassionate and professional care to its clients.
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Categories
Community & Government
Community Service
Civic Organizations
Utility Companies
Casket service
Cremation service
Funeral home
Funeral director
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