This pediatrician clinic has several issues that need to be addressed. The waiting time is often long, and patients may be told they are late even if they arrive on time. The front desk staff is often rude and unhelpful, which can make the experience even more frustrating. The clinic seems to have a policy of canceling appointments if patients arrive even a few minutes late, which can be disappointing for families who have been waiting for months to see a doctor.The physical accessibility of the clinic is not a concern, with wheelchair-accessible seating, restroom, parking lot, and entrance. However, the lack of compassion and respect for patients' time is a major issue. It's surprising that a children's hospital would have such a poor track record of customer service.Overall, this clinic falls short in terms of quality and customer service. While the pricing is competitive, it's not enough to make up for the poor experience. Until the clinic addresses its issues with front desk staff and appointment policies, it's unlikely to improve its overall rating.