The business is located in Building 15015, Tradesman Dr Drive, Suite 101, San Antonio City, and offers services in Car Service and Construction & Modeling categories. They have a website at https://www.puroclean.com/san-antonio-tx-puroclean-san-antonio-northwest and can be reached by phone at +12106105353.While the business has a relatively high overall score of 4.5, the quality of their work is only 4.4 out of 5, suggesting that they may not always meet the high standards of their customers. On the other hand, their pricing is a relatively low 3.8 out of 5, indicating that customers may find their services to be overpriced.Unfortunately, there is not enough information to provide a score for innovativeness. However, based on the reviews provided, it seems that the business is doing a good job of adapting to customer needs and providing personalized service.The business has a mixed track record when it comes to customer satisfaction. While many customers have reported positive experiences, such as excellent communication and timely service, others have reported issues with the quality of work and pricing.One customer reported that the business's mitigation team was great, but the renovation team was horrible, and left a hole in their ceiling that was not properly patched. Another customer reported that the business's team was not very responsive and did not follow up on issues as promised.However, many customers have reported positive experiences with the business's team, including excellent communication and timely service. One customer reported that the business's team was very professional and courteous, and did a great job of cleaning up after a fire. Another customer reported that the business's team was very knowledgeable and helpful, and did a great job of explaining the process and answering questions.Overall, it seems that the business has a good reputation, but may have some issues with quality and pricing. Customers should be aware of these potential issues and carefully review the business's policies and procedures before hiring them.