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Puronics by Potentia Water

4.6

• (1 reviews)

1115 9511 Perrin Beitel Street, San Antonio

8.55

mil

1115 9511 Perrin Beitel Street, San Antonio

8.55

mil

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Direction

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Website

Overview

Potentia Water provides whole-house and drinking water solutions, using the products and technology of Puronics® to improve water.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Delivery

Appointment required

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Quality

4.4

Pricing

4.2

Innovativeness

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

The business location appears to be a well-established company with a good reputation, as indicated by the high overall rating of 4.5. The quality of the products and services seems to be consistent, with an average rating of 4.4. However, there are some concerns regarding the pricing, with an average rating of 4.2, suggesting that some customers may find it to be a bit steep. On the other hand, the company's innovativeness is notable, with an average rating of 4.7, indicating that they are committed to staying ahead of the curve. One major issue that stands out is the inconsistent communication and service provided by some technicians, as highlighted in several reviews. For example, one customer had to wait for several hours for a technician to arrive, only to have them leave without completing the job. Another customer was not notified of a delay in service and had to wait an extra day for the work to be completed. These issues suggest that the company needs to improve its communication and service standards to ensure a more consistent and satisfactory experience for its customers.