QD Restoration

4.6

• (1 reviews)

5430 Schertz Rd Road, San Antonio

10.47

mil

5430 Schertz Rd Road, San Antonio

10.47

mil

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4.6

1 reviews

Overall

4.6

Quality

4.0

Pricing

4.5

Innovativeness

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

The location under review is a multifaceted business, offering a range of services including car service, construction, law, cleaning, and building materials. With a near-24/7 availability from Monday to Sunday, the business appears to prioritize customer convenience. The address listed is Building 5430, Schertz Rd Road, San Antonio City, with a phone number and web link provided for further communication.According to third-party ratings, the business enjoys a high rating of 4.8, with a significant number of customers awarding it 5-star reviews. However, the presence of some negative reviews indicates potential issues with service quality and customer experience.One of the significant concerns raised in the reviews is the lack of professionalism and reliability of the service provided by certain employees. In one instance, a client felt that the technician was unprofessional and unreliable, citing specific instances where the technician failed to meet promised timelines and communication standards. In another case, a client reported that the billing process was mishandled, with the billing person sending threatening messages without prior notice.Another issue that emerged from the reviews is the discrepancy in pricing. One client felt that the prices charged by the company were significantly higher than the industry standard, leading to a substantial out-of-pocket expense for the client.In contrast, many reviews highlight the professionalism, efficiency, and politeness of the employees, particularly Rene, Francisco, David, and Charlie, who are praised for their excellent communication, customer service, and work quality.The business has a wide range of services, including environmental consulting and asbestos removal, which suggests a high level of expertise and specialization. However, the reviews do not provide enough information to assess the innovativeness of the business.Overall, while the business has a high rating and many satisfied customers, it appears to have some issues with service quality and customer experience. Addressing these concerns and ensuring that all employees provide high-quality service would be essential for maintaining a positive reputation and attracting more customers.