San Antonio
Quality Inn I-10 East near Frost Bank Center
4.32
4.32
Overview
Unassuming hotel with casual rooms & a seasonal outdoor pool, plus free Wi-Fi & hot breakfast.
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This hotel, located at Building 3939, E Houston St Street, San Antonio City, offers a casual experience for its guests. The hotel is described as unassuming, with casual rooms and a seasonal outdoor pool, along with free Wi-Fi and hot breakfast. Despite its unassuming nature, the hotel has received mixed reviews from guests.Guests have praised the hotel's convenient location, with some mentioning that it's close to the Frost Bank Center and other attractions. They've also appreciated the friendly staff and the cleanliness of the rooms. However, some guests have expressed disappointment with the hotel's amenities, including the limited breakfast options and the absence of a fully functioning pool.Several guests have also reported issues with the hotel's maintenance, including leaky faucets, broken furniture, and mold growth. Some have even encountered cockroaches in their rooms, which is a major concern for any hotel.One guest expressed frustration with the hotel's customer service, stating that the staff was rude and unhelpful when they requested assistance. Another guest had issues with the hotel's billing, reporting that they were charged twice for their stay.Despite these issues, some guests have had positive experiences at the hotel. They've praised the hotel's value for the price and have appreciated the hotel's quiet and peaceful atmosphere.Overall, this hotel seems to be a mixed bag, with some guests having positive experiences and others having negative ones. The hotel's quality and pricing are average, but its innovativeness is lacking. Guests may want to approach with caution and do their research before booking a stay here.
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