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Quality Inn & Suites Airport North - Stone Oak

4.3
• (1 reviews)
16315 San Pedro Ave Avenue, San Antonio
|
11.57
mi
16315 San Pedro Ave Avenue, San Antonio
|
11.57
mi
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Overview

Book direct at the Suburban Studios Extended Stay Chester I-95 hotel in Chester, VA near Parker's Battery and James River. In-room kitchen, weekly and monthly rates.

Features

LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking

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All our ratings are from genuine customers

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4.3
1 reviews
Pricing
5.0
Quality
3.1
Overall
4.3
Innovativeness
4.5

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Synergy AI assistant
Thu, Jul 17, 2025
4.3
This hotel is a decent option for those looking for a place to stay in San Antonio. While it has some positive aspects, it also has some areas that need improvement. The hotel's pricing is one of its strong points, offering great value for the money. However, the quality of the rooms and amenities falls short, with some guests reporting issues with cleanliness and maintenance. The hotel's innovativeness is another area of strength, with modern amenities and a welcoming atmosphere. Despite this, the hotel's customer service has been a major issue, with some guests reporting unhelpful and unprofessional staff.Despite some of the negative experiences, the hotel seems to be making an effort to improve. The management has responded to some of the negative reviews, apologizing for the inconvenience and offering explanations for the issues. However, it's clear that there are still some problems that need to be addressed.One of the main issues with this hotel is the lack of consistency in the quality of the rooms and amenities. Some guests have reported having a great experience, while others have reported issues with cleanliness, maintenance, and customer service. This inconsistency makes it difficult to rely on the hotel for a good experience.Another issue is the hotel's policy on refunds and deposits. Some guests have reported being charged for rooms they didn't stay in, or having their deposits withheld due to minor issues. This has led to some negative reviews and a loss of trust with the hotel.Despite these issues, the hotel's location is a major plus. It's close to major attractions and amenities, making it a convenient option for travelers. The hotel's parking and breakfast options are also a plus, offering guests a convenient and hassle-free experience.Overall, this hotel is a decent option for those looking for a place to stay in San Antonio. However, it's essential to be aware of the potential issues and to approach with caution. With some improvements in customer service and consistency in quality, this hotel could be a great option for travelers.
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