San Antonio
R & L Certified Auto Group
7.54
7.54
Overview
R&L Certified Auto Group is a car dealer in San Antonio, TX with a wide variety of vehicles in inventory. We offer extended warranty coverage and competitive financing rates and our customer service is unmatched.
Features
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
Debit cards
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Pricing
Quality
Overall
Innovativeness
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This used car dealership has a mixed reputation. Some customers have reported having a good experience, with friendly and helpful sales staff, such as Omar, Rick Martinez, and Ernest. They have been praised for their knowledge, patience, and willingness to work with customers to find the right vehicle. Some customers have also appreciated the dealership's willingness to go above and beyond to meet their needs, such as in the case of a customer who needed a vehicle after their car was stolen.However, others have reported having a negative experience. Some have complained about the high-pressure sales tactics and the willingness to sell vehicles with known issues. One customer reported having to deal with a faulty engine and radiator repair, and another customer claimed that the dealership sold them a car that was previously listed for sale but was no longer available.The dealership has also been accused of holding customers' driver's licenses and trying to sell them a different vehicle than the one they initially inquired about. Some customers have also reported difficulty in getting their issues resolved through the dealership's service department.Overall, while some customers have had a positive experience at this dealership, others have reported significant issues. It's essential to approach with caution and thoroughly research the dealership before making a purchase.
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Hours
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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