San Antonio
Ramirez Auto Glass
5.33
5.33
Overview
Ramirez Auto Glass, located in San Antonio, TX, is a shop specializing in auto glass repair and replacement. Contact us today to learn more!
Features
Restroom
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
Photos & videos
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Innovativeness
Overall
Quality
Pricing
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The business has a relatively average rating. Quality of service and glass is a concern, as many customers have reported issues with the workmanship and materials used. However, pricing is competitive, and some customers have appreciated the affordability of the services offered. The innovativeness of the business is somewhat average, as they do not seem to be doing anything particularly new or groundbreaking in the field of auto glass repair and replacement. The business has a long list of customers who have been unhappy with their experience, citing issues with customer service, quality of work, and communication. Some customers have reported being overcharged or having their vehicles damaged during the repair process. On the other hand, some customers have reported having positive experiences, citing good customer service, efficient service, and reasonable prices. One major issue that stands out is the lack of professionalism and courtesy displayed by some of the staff members. Several customers have reported being spoken to rudely or being treated poorly by employees. This is a significant concern, as it can make or break a customer's experience and may ultimately affect their decision to return to the business. Another issue is the inconsistent quality of the work. Some customers have reported having their windshields replaced with glass that has defects or does not fit properly. This can be frustrating and may require additional repairs or replacements, which can be time-consuming and costly. Overall, while the business has some strengths, such as competitive pricing and some positive customer reviews, it also has several weaknesses that need to be addressed in order to improve the overall experience for customers.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Parts
Auto glass shop
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