The business has a good reputation overall, with a relatively high overall score. Quality of flowers and arrangements is a strong point, with many clients praising the freshness and beauty of the products. Pricing is also considered reasonable, although there are some instances where clients felt that they were charged too much. One issue that stands out is the inconsistent communication with clients, with some clients reporting that they were unable to reach the business via phone or that they were met with a rude attitude when trying to contact them. Despite this, the business seems to be committed to providing good customer service, with many clients reporting positive interactions with staff members. The business appears to be well-run, with a wide selection of products and a convenient location. However, the inconsistent communication and occasional negative interactions with staff members may deter some clients.