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Raymour & Flanigan Furniture and Mattress Store

4.7

• (1 reviews)

410 Gateway Dr Drive, Brooklyn

1596.16

mil

410 Gateway Dr Drive, Brooklyn

1596.16

mil

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Overview

Chain offering brand-name furniture for every room in the home, plus mattresses & home decor.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

Assembly service

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Reviews

All our ratings are from genuine customers

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4.7

1 reviews

Overall

4.7

Pricing

5.0

Innovativeness

4.5

Quality

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

The location provides a well-rounded experience for customers. The overall satisfaction rating is high, with most customers praising the excellent service and knowledgeable staff. The quality of the furniture is generally good, with some customers expressing satisfaction with their purchases. However, there are a few instances where the quality of the products was not up to par. Pricing is a strong suit for the location, with many customers appreciating the competitive prices. The innovativeness of the location is also commendable, with some customers praising the unique product offerings and services.The experience at this Raymour & Flanigan location is generally positive, with customers raving about the friendly and helpful staff, particularly Josefina, Dale, and Eddie. Many customers have reported having their issues resolved promptly and efficiently, with some even praising the team's ability to go above and beyond to meet their needs. The location's wheelchair accessibility is also a notable feature, with customers appreciating the ease of navigation throughout the store.However, there are some areas for improvement. Some customers have reported long wait times on the phone, and there have been instances where products were not available or had issues with delivery. Additionally, some customers have expressed frustration with the customer service team's handling of their concerns. Despite these issues, the location's overall rating remains high, and customers continue to praise the excellent service and product offerings.