San Antonio
Real Property Management LoneStar - San Antonio
12.64
12.64
Overview
Real Property Management LoneStar is the trusted leader for professional Austin property management services in Austin TX. Contact us today!
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Online appointments
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Overall
Quality
Pricing
Innovativeness
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Reviewing Real Property Management LoneStar, I've noticed a mix of excellent and disappointing experiences from various clients. The company has been commended for its quick responses, professional staff, and ability to find reliable tenants. Many clients appreciate the ease of communication and the helpfulness of staff members like Mariel, Vanessa, and Rudy.However, there are also several complaints about high fees, poor communication, and lack of respect for property owners' wishes. Some clients have reported being ignored or dismissed by staff members, leading to unnecessary stress and frustration.The company's maintenance services have been criticized for being slow to respond to issues, and some clients have had to deal with subpar contractors. Additionally, there have been instances of tenants being taken advantage of, with some clients reporting excessive fees for repairs or other charges.One client had a particularly negative experience with the company's handling of a security deposit, which they claimed was mishandled and resulted in unnecessary eviction proceedings.Despite these issues, the company has also received praise for its innovative approaches to property management, such as using online portals and digital methods to streamline communication and payment processes.To improve, Real Property Management LoneStar could focus on addressing the communication breakdowns and ensuring that all staff members are held to high standards of professionalism and respect for clients.> Quality: 3.2> Pricing: 4.8> Innovativeness: 4.4====================
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Categories
Real Estate
Real estate agent
Property management company
Real Estate Agencies
Property Management
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