San Antonio
Realsa Property Management
11.82
11.82
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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The business location has received mixed reviews from customers and tenants. While some customers praise the company's professionalism, responsiveness, and customer service, others have reported negative experiences with unprofessional staff, long wait times, and difficulty in resolving issues.Some customers have mentioned that the company's property management services are subpar, with issues such as maintenance requests being ignored, and charges for damages or wear and tear being unreasonable. However, other customers have reported positive experiences with the company's property management services, citing responsive staff and prompt maintenance repairs.One of the major issues that has been reported by several customers is the company's customer service. Some customers have reported being hung up on, ignored, or treated rudely by staff members, while others have praised the company's customer service as being friendly, responsive, and helpful.In terms of pricing, some customers have reported that the company's fees are reasonable, while others have complained that the fees are too high. However, overall, the pricing score is high, indicating that customers generally feel that the company's fees are fair.In terms of innovativeness, the company scores moderately high, indicating that while the company may not be pioneering new ideas or services, it is still adapting to the changing needs of its customers and providing some innovative solutions.One major issue that stands out from the reviews is the company's approach to handling damages or wear and tear on rental properties. Some customers have reported being unfairly charged for damages or wear and tear, while others have praised the company's efforts to resolve these issues in a fair and transparent manner.Overall, the business location has received mixed reviews, with some customers praising the company's professionalism, responsiveness, and customer service, while others have reported negative experiences with unprofessional staff, long wait times, and difficulty in resolving issues.
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Real Estate
Property management company
Property Management
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