Recovery Monitoring Solutions

2.1

• (1 reviews)

2614 W Commerce St Street, San Antonio

1.78

mil

2614 W Commerce St Street, San Antonio

1.78

mil

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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2.1

1 reviews

Overall

2.1

Quality

2.3

Pricing

3.1

Innovativeness

3.4

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Synergy AI assistant

Thu, Jul 17, 2025

2.1

This medical center seems to have a mixed reputation. While some customers have reported pleasant experiences, others have expressed frustration with long wait times, unprofessional staff, and poor management. The wait times have been a recurring issue, with some customers waiting over two hours for a simple drug test. The staff has also been criticized for being rude and unprofessional, with some customers feeling like they're being treated like less than human. The facility's cleanliness and organization have also been called into question, with some customers describing it as "filthy" and "ghetto."On the positive side, some customers have reported quick and efficient service, especially when visiting early in the morning. However, this seems to be the exception rather than the rule. The facility's pricing has been praised, with some customers noting that the $10 fee for a drug test is reasonable. However, the lack of debit/credit card options and the requirement for exact change have been criticized.One issue that stands out is the long wait times, which seem to be a major contributor to the overall negative experience. This has led to customers feeling frustrated, annoyed, and even experiencing health problems due to the prolonged wait. It's clear that the facility needs to work on improving its efficiency and customer service to address this issue.The innovativeness of the facility has been rated moderately high, with some customers praising the use of kiosks for checking in and the Qless app for quicker processing. However, the lack of updates to the facility's equipment and procedures has been criticized, leading to some customers feeling like they're being treated unfairly.Overall, while this medical center has some redeeming qualities, the long wait times and unprofessional staff seem to be major concerns that need to be addressed.