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Red McCombs Hyundai Northwest Service

2.6

• (1 reviews)

13663 I-10 Street, San Antonio

11.91

mil

13663 I-10 Street, San Antonio

11.91

mil

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Overview

SAVE BIG On Your New Hyundai Or Used Vehicle At Red McCombs Hyundai. You Can Take Test Drives Of Your Favorite Hyundai Models. On Our Website, You Can Browse Our Extensive Inventory.

Features

Restroom

Wheelchair accessible restroom

Appointments recommended

Wheelchair accessible entrance

Wheelchair accessible parking lot

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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2.6

1 reviews

Overall

2.6

Quality

2.1

Pricing

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

2.6

This review is based on a series of interactions and experiences with the Red McCombs Hyundai Northwest service department. Overall, the rating is 2.3 out of 5, indicating a mixed experience.Quality is an area of concern, with several customers expressing dissatisfaction with the service received. The technicians were criticized for being disinterested, unprofessional, and slow to address issues. In some cases, the repairs took longer than expected, and the customers felt that their cars were not properly taken care of.On the other hand, the pricing was generally seen as reasonable, with some customers praising the prices as fair and competitive.In terms of innovativeness, there is no information available to evaluate this aspect.The review highlights several issues, including a lack of communication, long wait times, and a general sense of disorganization. One customer was left stranded with a flat tire, while another had to wait for months to get their car repaired. The review also mentions instances of rudeness and unprofessionalism from the staff.It is worth noting that there are some positive reviews scattered throughout the data, with some customers praising the service advisors and the renovated facility. However, these positive experiences are not enough to outweigh the negative comments and complaints.Overall, the review suggests that the Red McCombs Hyundai Northwest service department needs to improve its quality, communication, and customer service to meet the expectations of its customers.