The location has wheelchair accessible parking lot which is convenient for visitors. Working hours are fixed and consistent, allowing for reliable scheduling. The team is responsive to vendor emails and questions, and they are very timely on the day of the event. However, there have been some instances of unresponsiveness from the team, which can be stressful for clients. The co-brand with Reese Events Group adds credibility to the business. The business seems to focus on creating beautiful events and has a strong sense of professionalism. Despite some issues with communication and a lack of follow-through on some details, the business has a strong reputation and is well-regarded by many clients.