The Rent 2 Own HQ location in New Braunfels has received a decent rating from customers. The overall score of 4.2 indicates a fairly positive experience for most customers. However, the quality of the vehicles sold appears to be a concern, with an average rating of 3.1. This suggests that some customers have experienced issues with the vehicles they purchased.The pricing of the vehicles, on the other hand, seems to be a major advantage for Rent 2 Own HQ, with an average rating of 5.0. This suggests that customers feel that the prices are reasonable and competitive.In terms of innovativeness, the location has a rating of 4.5, indicating that customers appreciate the flexible payment options and the ability to drive away in a vehicle quickly.Overall, while there are some concerns about the quality of the vehicles, the location appears to be doing well in terms of pricing and innovativeness. However, it's worth noting that some customers have experienced issues with the vehicles they purchased, and this should be taken into consideration when making a decision.Some common themes in the customer reviews include:* Positive experiences with sales staff, particularly Nick and Enrique* Quick and easy approval process* Reasonable pricing* Flexibility with payment options* Concerns about the quality of the vehicles sold* Issues with hidden fees and additional charges* Problems with customer service and communicationOne major issue that stands out is the quality of the vehicles sold. Several customers have reported experiencing issues with their vehicles, including problems with the engine, transmission, and other major components. This suggests that Rent 2 Own HQ may need to improve its vehicle inspection and quality control processes to better ensure that customers are getting reliable and safe vehicles.Another issue that has been reported is the lack of transparency about fees and charges. Several customers have complained about hidden fees and additional charges that were not clearly disclosed upfront. This can be frustrating and costly for customers, and Rent 2 Own HQ should make sure to clearly communicate all fees and charges to customers before they sign a contract.Overall, while Rent 2 Own HQ has some strengths, including positive sales staff and reasonable pricing, it also has some significant weaknesses that need to be addressed in order to improve customer satisfaction and build trust with the community.