This Rent-A-Center location in San Antonio is a well-established furniture store that offers a wide range of products, including appliances, electronics, and furniture for rent or purchase. The store is easily accessible, with a wheelchair-friendly parking lot and entrance. Customers can choose from various payment options, including debit and credit cards, and can even opt for in-store pickup or delivery.The staff is generally friendly and helpful, with some employees standing out for their exceptional customer service. However, there have been some issues with unprofessional behavior from management, including a customer service representative being yelled at over the phone.The store's hours of operation are consistent, with extended hours on weekdays, but no Sunday service. While some customers have expressed satisfaction with the quality of products, others have reported receiving damaged items, such as a TV and couch.Despite some mixed reviews, the majority of customers have praised the store's friendly staff, easy payment process, and quick delivery service. However, the store's innovativeness is somewhat limited, as it primarily offers traditional rent-to-own options.One notable issue is a customer's experience with the store's delivery and billing process, where they were incorrectly charged for a cancelled delivery and struggled to get the issue resolved. The store's management team did respond to the issue, but the customer felt that the company's ethics and customer service were lacking.Overall, this Rent-A-Center location has a solid reputation, but there are some areas for improvement, particularly in terms of quality control and customer service.