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Rent-A-Center

3.8

• (1 reviews)

2311 SW Military Dr Drive, San Antonio

5.10

mil

2311 SW Military Dr Drive, San Antonio

5.10

mil

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Find a Rent-A-Center near you for rent-to-own furniture, appliances, computers, electronics, smartphones and more. No credit needed to shop the brands you want!

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3.8

1 reviews

Overall

3.8

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

This Rent-A-Center location is a mixed bag. While it's conveniently located on SW Military Dr Drive in San Antonio, the overall quality of the products and services leaves much to be desired. Many customers have reported issues with customer service, particularly with the manager Leroy, who seems to be unwilling to work with customers to resolve problems. On the other hand, the prices are competitive, which is a major plus. It's also worth noting that the store is wheelchair accessible, which is a good feature. However, the innovativeness of the store's offerings is a bit of a letdown, with many customers feeling like they're getting the same old products without much excitement or innovation. Overall, this location feels like a middle-of-the-road option that could be improved with some serious customer service revamping.One major issue that keeps popping up is the manager Leroy, who seems to be more interested in getting customers to pay on time rather than actually helping them. Several customers have reported feeling harassed or bullied by Leroy when they've asked for extensions or accommodations. This kind of behavior is completely unacceptable and needs to be addressed by the company. If Rent-A-Center wants to improve its reputation and attract more customers, it needs to take a hard look at its customer service policies and practices.In terms of products, the selection is pretty standard for a Rent-A-Center store. You can rent a wide range of furniture, electronics, and appliances, but it's not like you're going to find anything particularly unique or innovative here. The quality of the products is also a bit of a mixed bag, with some customers reporting issues with durability or performance.Overall, this Rent-A-Center location feels like a decent option for people who are looking for a convenient place to rent furniture and electronics. However, if you're looking for top-notch customer service or innovative products, you might want to look elsewhere.