The overall experience at Retoucherie de Manuela is positive, with a mix of good and average reviews. The quality of work is generally good, with many customers praising the accuracy and attention to detail of the alterations. However, there are a few reviews that mention issues with quality, such as poorly finished seams or uneven hemming. The pricing is reasonable, with many customers feeling that the cost is fair for the quality of work received. The innovativeness of the business is also a strength, with many customers appreciating the ability to create custom alterations and repairs. However, there are a few reviews that mention a lack of creativity or originality in the alterations. Overall, Retoucherie de Manuela is a reliable and trustworthy business that can provide good quality alterations at a reasonable price. However, customers should be aware that the quality of work can vary depending on the individual seamstress and the complexity of the alteration. One notable issue that was mentioned in a few reviews is the service fee charged for credit card payments, which some customers felt was excessive.