San Antonio
Ride Away Bicycles
11.13
11.13
Overview
San Antonio's best full-service bike shop! Three locations in the San Antonio area! Featuring Giant, Electra, Bianchi and more.
Features
Debit cards
Quick visit
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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This bike shop has a generally positive reputation, with a high rating from customers. The shop is well-equipped and has a wide selection of bikes and accessories. The staff is knowledgeable and helpful, with many customers praising their excellent customer service.However, there are some issues with quality control. Some customers have reported receiving poor-quality bikes or experiencing issues with their repairs. Additionally, there have been some complaints about the shop's pricing, with some customers feeling that they are overcharged.The shop's innovativeness is impressive, with a wide range of products and services available. They also seem to be willing to go the extra mile to help customers, such as lending out personal bikes for test rides.Overall, this bike shop is a good choice for customers looking for a wide selection of bikes and accessories, excellent customer service, and a willingness to innovate. However, customers should be aware of the potential issues with quality control and pricing.Some customers have reported issues with professionalism, including being brushed off by staff members or being made to feel unwelcome. Additionally, there have been some complaints about the shop's mask policy, with some customers feeling that the staff is not taking the necessary precautions to prevent the spread of COVID-19.One customer had a particularly poor experience, reporting that they were not helped by staff members after they expressed interest in purchasing a bike. They also reported that the shop owner made a comment that was perceived as discriminatory.Another customer reported that they were not allowed to purchase a bike lock because the shop owner felt that their bike would be stolen anyway. This kind of behavior is unacceptable and may be a sign of a larger issue with the shop's customer service.Despite these issues, many customers have reported having positive experiences at this bike shop. They praise the staff's knowledge and helpfulness, as well as the shop's wide selection of products and services. Some customers have even reported receiving excellent customer service, including being lent personal bikes for test rides.Overall, this bike shop has a mixed reputation, with some customers reporting positive experiences and others reporting issues with quality control, pricing, and professionalism.
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Shopping
Sports Goods
Home & Daily Service
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Bicycle store
Bicycle Shop
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