The lawyer office, located in Building 4630, N Loop 1604 W Street, Suite 311, San Antonio City, has shown a good performance overall. It is wheelchair accessible, with a restroom, parking lot, and entrance designed for people with disabilities. The working hours are reasonable, from 8:30 to 5:30 PM, Monday through Friday. The team at Roberts Markel Weinberg Butler Hailey P.C. seems to be well-organized, with appointments recommended for planning. However, there is one major concern: unprofessional behavior has been reported by a client, including incorrect facts and hanging up the phone when confronted. This incident needs to be addressed. The good news is that most clients have praised the office, describing the team as professional, knowledgeable, and personable. They have also mentioned that the team has consistently addressed their concerns with expertise and care. The office's commitment to continuing education and community service is also noteworthy. Unfortunately, this incident may have affected the overall quality of service, but the office's strengths outweigh its weaknesses.