The business at Frost Bank Center Dr Drive in San Antonio City has an overall average score of 4.0 out of 5. While it excels in terms of pricing, with many reviewers praising its value for money, the quality of food and service is somewhat inconsistent. Some reviewers have had excellent experiences, with one even praising the dog-friendly atmosphere and live music. However, others have been disappointed with the quality of food, citing issues such as overcooked burgers and soggy pizza. There is also a clear issue with customer service, with several reviewers complaining about rude or unhelpful staff, including a manager who allegedly name-called a customer. To improve, the business could focus on streamlining its food preparation and service, while also prioritizing customer satisfaction and training its staff to provide a more welcoming experience. Overall, while there are some positives to this business, it falls short in several key areas, preventing it from reaching its full potential.